Online Web Support

For live chat with somebody here at Ava, click the "Live Chat" button below ("Leave a message" button if nobody is currently available). From there you can also request a remote support session.

You can book a support session or a software demonstration by calling us on +44 (0) 1491 845 400, or emailing us.

If you have a Mac and are not familiar with the process of downloading and running a remote desktop support application then please click here

Click the button below for support

Live chat

Remote Support Help Videos

To see the process of starting a support session, please play one of the videos below selecting the correct one for your browser. If you have not got audio on your computer, then the narrative appears in text at the bottom of the video to guide you through.

Internet Explorer

Mozilla Firefox

Google Chrome


Problems with downloading or running after clicking on "Live Chat"?

Please look at these technical requirements to allow successful connections.

Contact Information

To find out more about Ava solutions you can contact us in a number of ways:
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