FAQ - Help Articles

Question
Test iPhone functionality
Answer

The following article allow testing of Apple device messaging functionality. It was prepared for the Apple app store submission process. It shows tsteps to test the app side of the messaging process.

 

Set up your Ava Apple app
1.    First navigate to Ava web portal you will see

 

Login
2.    Then enter your login details. Then press “Log in” you will see

 

Select My Profile
 
3.    Menu buttons (the page is responsive so the exact layout will depend on your screen resolution). Press the “My Profile” button. You will see

 

Ensure the “Active” tab (1) is selected and if the “Mobile” panel is compressed, then expand it by clicking on the name “mobile” or the drop down arrow (2) You will see

 

Recordcard Compressed


When the Mobile information is first expanded it is in read only mode, Click the yellow edit pencil (1) and enter your mobile number (2). (3) Is where you paste your apple id when you get it after downloading the app from the Apple Store.


Recordcard Expanded 

4. On you iPhone or iPad, download the Ava Instant app, enter your phone number and the email address associated with your device. We need these because for security reasons this information cannot be accessed without your direct input.


 Register1

6.    You will receive an email to the account you set above with your Apple ID once you press the register button.

7.    Paste the Apple Id into the box marked 3


 Recordcard Expanded

Use the messaging for your Ava Apple App: send a custom message


1.    You may send a custom message: Press the Menu button

 

Menu Button
 
2.    Select book shifts


 Book Shifts


3.    Read the shift Date column (left hand side) and select a shift in the future by clicking on any row (1)
Ensure the Previous (2) button is pressed (yellow highlight) and you will get a list of name(s) (right hand side). Click on the name “Apple Test” and drag it into the box above it marked “Custom message”

 

Book Requirements
 
4.    Type your message in the dialog box displayed and press “send message” (1) your device should receive the message.

 

Type Message
  
1.    You may send a job offer message:

 

 

if not already in the “Book shifts screen” Press the Menu button otherwise go to (3)

 

Menu Button
 
2.    Select book shifts

 

Book Shifts
 
3.    Read the shift Date column (left hand side) and select a shift in the future by clicking on any row (1). Choose a row that does not have names in columns 4 or 5.
Ensure the Previous (2) button is pressed (yellow highlight) and you will get a list of name(s) (right hand side). Click on the name “Apple Test” and drag it into the table cell with a phone symbol (4)

 

Book Requirements
 
4.    Your device should receive a job offer message: If you accept the offer by pressing the accept button on your device, a (web) page refresh will show you name in box (5) and you will get a confirmation message. If you decline the offer the response will be recorded.

 

Send a job confirmation notification
1.    You may send a job confirmation notification: (if not already in the “Book shifts screen” Press the Menu button otherwise go to (3)

 

Menu Button
 
2.    Select book shifts

 

Book Shifts


 
3.    Read the shift Date column (left hand side) and select a shift in the future by clicking on any row (1) choose a row that does not have names in columns 4 or 5.
Ensure the Previous (2) button is pressed (yellow highlight) and you will get a list of name(s) (right hand side). Click on the name “Apple Test” or other test account and drag it into the table cell with a person symbol (5)

 

Book Requirements
 
4.    Your device should receive a job confirmation message:

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This FAQ was last updated on Tuesday, February 16, 2016

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