The software supports a large number of contact types, including the following:
- Phone
- Letter (mail shots)
- Email
- (SMS) text out going and response
Automatic Histories
The software has the ability to automatically record and store various information, saving data duplication and time spent re-entering data. Examples of information include:
- Individual contacts for each shift request against each employee
- Last update of general availability to work
- Last general contact
- Notes automatically date stamped with the employees name
- Forward expiry of training or any certification
- Likes and dislikes of employees for locations and vice versa, date and reason
- Willingness to work at a site location (and reason for unwillingness)
Alarm Tasks
The software can store alarm tasks to remind employees when they are supposed to be working. These tasks can be created for an individual employee, a group of employees or all employees.