AvaPA supports a number of different contact types, specifically:
- Phone
- Letter (mail shots)
- Email
- (SMS) text out going and response
Automatic Histories
The software can automatically record and store various information, saving time consuming data entry; examples of automatic histories include:
- Individual contacts for each shift request against each employee
- Last update of general availability to work
- Last general contact
- Notes automatically date stamped with the employees name
- Forward expiry of training or any certification
- Likes and dislikes of employees for locations and vice versa, date and reason
- Willingness to work at a site location (and reason for unwillingness)
Alarm Tasks
Alarm tasks can be saved for individual employees, any employees or all employees and are there to remind employees of the shifts they have been booked on to save employees not showing up for work. The alarm tasks can be in a number of formats from email to text message.