Contact Management

A wide range of contact functions for Employee and Customer management are supported.

The software supports multiple contact types including:

  • Phone
  • Letter (mail shots)
  • Email
  • (SMS) text out going and response

Contact Popup

Automatic Histories

The software can automatically record and store various information, which saves a lot of time re-entering data. Examples of information that can be automatically stored includes:

  • Individual contacts for each shift request against each employee

Contact History Popup

  • Last update of general availability to work
  • Last general contact
  • Notes automatically date stamped with the employees name.
  • Forward expiry of training or any certification
  • Likes and dislikes of employees for locations and vice versa, date and reason
  • Willingness to work at a site location (and reason for unwillingness)  

Alarm Tasks

The software can store alarm tasks for:

  • An individual employee
  • Any employee (any employee may clear the task)
  • All employees (each employee must clear the task)

This is particularly useful, and eliminates forgetting to do things. 

 

Contact Information

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