Employee Information
There is the possibility to store a vast amount of information
about every employee, including a wide array of addresses. These
can include the following:
- Home Address and Phone Number
- Work Address and Phone Number
- Mobile Number
- Alt Mobile Number
- Email address(s)
- Next of Kin Address
- Reference Address(s)
- Additional or alternate Contact Address(s)
There is an option to enter default employment criteria; for
example, training requirements. A more specific example here could
be that in order for a member of staff to start working for an
agency they have to have at least 5 years experience in their
desired choice of language. These training requirements can be
altered at any given time by the booking staff. Specific criteria
can be given start or end dates, if particular criteria is
important and required within a certain amount of time. Other
examples of employment criteria that can be added include:
- Banking and Payroll Information
- Visa information
- All forms of Employment Certification and Qualifications
- Specialities or Supervising roles
- Training
- Uniforms
- Work Location preferences (particularly important when
selecting staff for events)
- Skills
- Recruitment information
- Employment standards
- Working time/shift preferences/availability
- Travel information
- Pre-Employment Information
- Information
- Attendance Records (automatically generated) - these enable a
company to flag up if a member of staff is late or absent more than
two times.
Employees can be grouped into various categories, such as
recently employed, waiting on references, available or unavailable.
This makes searching easier, and the software allows for specific
searching in a number of ways as well. There is a further option to
search through employees, employed by a secondary agency; this is
particuarly useful if your agency can not supply enough
interpreters for an important conference.
Client Information
The software has the ability to hold as many clients as you
require, and can store all sorts of information. Through storing
each client or company's information, this means that each time a
client makes a booking, the information doesn't have to be
re-entered. The software also enables the ability to store multiple
client addresses, which is useful if one of your clients is a
company that works in various locations across the country.
Examples of client addresses that can be added are as
follows:
- Main Address, Phone Number, Fax, Email
- Invoice Address, Phone Number, Fax, Email
- Mobile Number
- Alt Mobile Number
- Additional or alternate Contact Address(s)
The software also allows overview reports to be set up, in
which the following information can be stored:
- Invoicing structure and calculations
- Pay scale structure and calculations
- Skill Sets
- Work Location preferences
- Employment standards
- Standing requirements
- Attendance plans
- Working time/shift preferences
- Travel information
- Attendance Records (automatically generated)
There is an option to group specific locations into groups,
similar to the employee groups, and this grouping allows locations
and departments to be easily searched for and found.
When searching the system, it is possible to search for
individual shifts by quoting a department reference, unique booking
reference, invoice number, client or department name and date.
Filtering can also be carried out where necessary.