Contact Management

A wide range of contact functions for Employee and Customer management are supported.

Contact Management

Contact types the software supports are as follows:

  • Phone
  • Letter (mail shots)
  • Email
  • (SMS) text out going and response

Contact Popup

Automatic Histories

The software will automatically record and store the following information, saving long periods of time:

  • Individual contacts for each shift request against each employee

Contact History Popup

  • Last update of general availability to work
  • Last general contact
  • Notes automatically date stamped with the employees name.
  • Forward expiry of training or any certification
  • Likes and dislikes of employees for locations and vice versa, date and reason
  • Willingness to work at a site location (and reason for unwillingness)  

Alarm Tasks

The software can store alarm tasks for:

  • One employee
  • Any employee (any employee may clear the task)
  • All employees (each employee must clear the task)

This is particularly beneficial, as it means things are less likely to be forgotten or not done on time. 

 

 

Contact Information

To find out more about Ava solutions you can contact us in a number of ways:
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